FAQ

Digital Marketing & Design

Q: There are so many digital agencies out there. What makes you different?

A: Yes, the digital space is noisy. Due to the high demand for digital strategists, our industry has attracted large crowds of people who are able to churn out poor quality work product with no concern for their clients' satisfaction. 

Our team is made up of industry experts in their own right - we are exceptionally good at what we do and prefer to let our work speak for itself.

Q: We've used another digital agency before. Are you able to use what they've built for us?

A: It depends on what they've built for you. For example, if you absolutely love some of the branding collateral they created for you, we can build it in to your new vision. However if it's an campaign targeting metric, we would generally start from scratch - this keeps things consistent and we can be confident in the end result. 

Q: What if I don't like the end product?

A: Our team works through approval stages and in constant communication to ensure our clients are always provided with an end product that they love. 

 

Website Development

Q: Will I need a domain name and hosting for my website?

A: Yes. Every website requires a domain name and hosting so visitors can view and use your site. Whether we are building you site from scratch or are working on an existing one, we can manage this process for you. 

Q: How long will it take to build my website?

A: Timing varies greatly from project to project however generally a typical project will take between four to six weeks.

Q: What happens once the project is completed?

A: We will hand the reigns over to you! Once completed, we provide all our clients with a full month of complimentary support to ensure everything continues to run smoothly.